Lyons Xpress Inc. is committed to protecting your privacy. This Privacy Policy (“Policy”) covers how Lyons Xpress collects and uses the personal information you provide on our website and in conjunction with any of the services hosted at www.lyonsxpress.com (“Service” and “Website”), including money transfer services accessed by internet enabled devices. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. This policy also applies if you participate in our research projects.

The policy was last updated on June 1, 2021.

This policy explains what personal information we collect about you, with whom we share it, and how you can elect in certain situations to not share information with third parties. “Personal Information” refers to information such as name, telephone, and email that can be used to identify you individually.

We may amend this policy at any time, and whenever we do so we will notify you by posting a revised version on the website. You will then have the chance to decide whether or not we will use or disclose your information in that new manner, whether through an “opt-out” procedure or by ending your relationship with us. Such changes will become effective, at the earliest, 30 days after the date of the email notifications.

Minors (those under the age of 18 years) are not eligible to use our service.

If you have questions or concerns regarding this policy, please contact us.

Why?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include, without limitation:

• Government identification numbers, such as driver’s license, state identification, passport, visa, Social Security or tax identification number;
• Name, address, email address, mobile and home telephone number, age, date of birth, gender, citizenship, occupation and marital status;
• Account balances and transaction history;
• Credit, debit, bank account and payment history information;
• Computer and mobile device information such as your computer’s IP address, mobile device geolocation, number and other information from and about your device; the browser and operating system software you use; the date and time you access our website
• Your consent to our collection, transfer and storage of information by computers or other transfer or storage devices in the United States and elsewhere.

How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Lyons Xpress chooses to share, and whether you can limit this sharing.

Reasons we can share your personal information

For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.

Does Lyons Xpress Share? Yes
Can you limit this sharing? No

For our marketing purposes – to offer our products and services to you.

Does Lyons Xpress Share? Yes
Can you limit this sharing? No

For our marketing purposes – to offer our products and services to you.

Does Lyons Xpress Share? Yes
Can you limit this sharing? No

For our affiliate’s everyday business purposes – information about your transactions and experiences

Does Lyons Xpress Share? Yes
Can you limit this sharing? No

For non-affiliates – to market to you

Does Lyons Xpress Share? No
Can you limit this sharing? We do not share

How does Lyons Xpress protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

Who is providing this notice?

Lyons Xpress Inc.

How does Lyons Xpress protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secure files and buildings. We also attempt to limit personal information access to only employees, agents and representatives who need to know. Despite our best efforts, third parties may attempt to unlawfully intercept or access your transmissions to us or may persuade you to disclose information to them by posing as Lyons Xpress or by misinforming you about our services. Always use caution and good judgment when sending money and when using Internet and mobile technologies.

How does Lyons Xpress collect my personal information?

We collect your personal information, for example, when you:

• We collect your personal information, for example, when you:

• Submit information to us, our Agents or other third parties on applications, forms, and by other means;
• Use or visit our online sites (for example, to complete a transaction, manage your accounts, or provide your choices);
• Enter a promotion, register for email alerts or marketing communications;
• Use our mobile app or internet sites, such as lyonsxpress.com.

We also collect information about you from a variety of sources, including without limitation, computer systems and mobile devices; third party sources such as our business clients, government agencies, advertising agencies and networks, social media operators and networks, and other suppliers of information; and consumer reporting agencies. We may collect, track and combine information across devices, platforms and transaction channels.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

• Sharing for affiliates’ everyday business purposes -information about your creditworthiness;
• Affiliates from using your information to market to you;
• Sharing for non-affiliates to market to you.

State laws and individual companies may give you additional rights to limit sharing.

Definitions:

• Affiliates: Companies related by common ownership or control;
• Non-affiliates: Companies not related by common ownership or control. They can be financial and nonfinancial companies;
• Joint Marketing: A formal agreement between non-affiliated financial companies that together market financial products or services to you.

Questions?

• Call us: (973) 817-8448 or Toll Free: (855) 459-9400

• Email us: [email protected]

• Write us: Lyons Xpress Inc. ATTN: Customer Service

  26 Wilson Avenue, Newark, NJ, 07105 USA